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Online Merchant Services

By Torquil McGregor

As merchants increase their online presence, they will need to offer services specifically targeted to the ecommerce market. They need to offer a safe, reliable transaction pathway. They need to offer a simplified and consistent system for the transfer of goods and funds, one which can expand along with added growth. They need to maintain constant access to current data and information for themselves and for their customers, and around-the-clock connectivity. Such services must be totally reliable

Transactions made at a brick and mortar store, by wireless, or online should all be serviceable through your merchant account. If all possible types of transactions can then be streamlined into one master software application, the result will be a highly efficient and cost-effective operation.

Within the site, certain criteria should apply: the site should be easily navigated, with simple directions and the ability to move around at will. Information offered should be clear. Customer service options should be apparent: your site should be user-friendly. Any account policies or restrictions, and any incentives you wish to offer should be presented up front, and all purchase and payment options should be made clear. The process for setting up an account needs to be quick and easy. Such services should serve both merchant and customer from the very beginning.

Plans should be made to be able to accept as many methods of payment as possible, including both credit and debit card payments, gift cards, direct bank transactions, and online payment services such as PayPal. Versatility of transaction methods should increase ease of site use and hence help to grow your business.

Customer service will continue to be crucial. There should be quick access to someone who can help solve any problems or answer any questions that may arise. A website page dedicated to trouble- shooting is good. Information should be easy to come by.

Mobile devices can be linked to an online merchant account for even greater flexibility in making transactions. With such a service available to anyone, anywhere, ecommerce transactions take on a whole new level of flexibility.

Billing and invoice services should also be customized for your particular account. You should be able to bill for and accept multiple methods of payment through your website, and also be able to verify information from banks online. A seamless process for the travel of money from point of origin to point of completion will grow your ecommerce quickly, as shoppers discover that you have provided them with a quick, secure, and cost effective way to access the ever growing global internet world.

Learn more about superior merchant services. Stop by PayLeap where you can find out all about our Internet merchant accounts and how we can help your Internet business.

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Topics: Ecommerce | Comments Off

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Article Citation
MLA Style Citation:
McGregor, Torquil "Online Merchant Services." Online Merchant Services. 3 Jul. 2010. 25 Jun 2015 <>.

APA Style Citation:
McGregor, T (2010, July 3). Online Merchant Services. Retrieved June 25, 2015, from

Chicago Style Citation:
McGregor, Torquil "Online Merchant Services"

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