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Maximize Your Efficiency By Using An Automated Medical Assistant

By Thomas Richter

Depending on whether your health clinic is said to be the best in town or you are just starting, your patient-base may be more or less solid. In both cases, though, you will find that managing dozens of patients is no child’s play. In fact, long waits are sure to make everybody nervous, including your medical receptionist themselves who, on the contrary, should be calm, relaxed and kind all the time.

But let’s analyze two distinct situations. In the first one, your health center is successful and counts thousands of patients. Your medical office is always busy, patients are satisfied and that is why you are considering getting your current medical receptionist a worthy colleague to help them answer the phone, make patient appointments and do all the things every receptionist usually does.

Keeping two administrative secretaries, however, means that you will have to pay two salaries and more taxes, which is pretty useless if we consider that, as more patients sign up with your practice, two assistants won’t suffice anymore.

In the end your office might end up looking like a call center. Imagine a day in your office where patients wait in line while your administrative receptionists are busy accepting phone calls and attending the missed appointments schedules by the patient and even the doctors.

Such atmosphere leads to more discomfort for the patients, and puts undue pressure on the entire medical staff. This may in turn lead to poor health care, and a slow but steady decrease in your patient base. Think strategically in order to make your medical office more cost-effective without compromising on health-care.

Handling this situation is quite very easy with the help of a virtual office secretary, medical system software that is designed to do the job your receptionist can do at a higher precision of efficiency. You might still want to keep your current office secretary for personal interaction with your patients. But with the help of a virtual administrative secretary, you can now use the programs and services offered by this program without the additional cost.

An automated medical assistant is an up to date appointment scheduler, SMS and email appointment reminders, automated phone caller, and customizable web forms all rolled into one. A medical office website for your company is the only requirement you will need to get your backup office secretary work for you.

Getting a virtual receptionist will also allow your patients to use some of your services without having to visit your clinic in person. They can make, edit and remove appointments sign up with your medical practice and all that without having to leave their homes.

So doing, it will feel like the medical staff is at their disposal all day and night, which is sure to give a great advantage over your competitors.

Thanks to the automated administrative secretary, the medical front desk won’t be busy anymore. One office receptionist will suffice and, because most of their tasks will be performed by a medical software system, they will be more relaxed and your patients will surely sense the change.

AssistMedic is a provider of automatic medical secretary services to companies worldwide for several years. See their virtual medical receptionist that can sign-up patients online

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Article Citation
MLA Style Citation:
Richter, Thomas "Maximize Your Efficiency By Using An Automated Medical Assistant." Maximize Your Efficiency By Using An Automated Medical Assistant. 25 Aug. 2010. 1 Sep 2014 <>.

APA Style Citation:
Richter, T (2010, August 25). Maximize Your Efficiency By Using An Automated Medical Assistant. Retrieved September 1, 2014, from

Chicago Style Citation:
Richter, Thomas "Maximize Your Efficiency By Using An Automated Medical Assistant"

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