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Avoid Commission Based Air Conditioning Repair Companies

By Jeff Tru

Periodic inspection, lubrication, adjustments, safety testing and cleaning of your heating and cooling system keeps it running at peak, trouble-free efficiency. Finding the right heating and air conditioning company can be a difficult and confusing task. Many companies are more interested in selling high profit services or new units than fixing a problem.

It is not easy to know if the Air and heating service company you called is in in business to help the customer by getting the most out of existing equipment or take advantage of the situatiion by hard selling extra products that may not be needed.

First you should check with friends to see what experience they may have had with service companies. Next a look at the BBB may be helpful to avoid those with serious customer service problems. Of course the BBB is a private company in the business of selling very expensive memberships to local business owners. Many smaller air conditioning service companies can’t afford the hundreds per year fee so don’t expect everyone you call to be a member. Of course even non members who receive numerous complaints will be listed in the database.

What I suggest is to look for is a company that does not pay commissions to their service people. This is an incentive used to increase the price and profit margin. Many only care about extra sales and repair is almost an after thought.While none will advertise that they pay commissions it is common for larger companies with masive service fleets. This makes a ;arge fleet easier to afford since each service person is responsible to sell enough to pay their personal salary plus additional profit for the company.

Many small independent companies can use their low overhead to your advantage by offering free estimates or very low cost service calls without high pressure selling. A smaller margin made from repair is enough to cover both overhead and profit while larger comapnies need the higher dollar amounts of complete unit replacement to make the same net profit after they pay all the overhead.

I would also ask for proof of insurance. Any quality service company will have available a copy of their policy which will protect you in case of injury or property damage. Yes, an uninsured person working on your home can sue you if they get injured. This is a serious matter and should be on top of your list. Feel free to call the insurance comapny to verify that the coverage is still in place.

If you need more information about San Antonio air conditioning repair don’t hesitate to call us. Many common questions are covered on the web site FAQ page. This section was sponsered by San Antonio commercial product photographer Jeff Truitt.

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Article Citation
MLA Style Citation:
Tru, Jeff "Avoid Commission Based Air Conditioning Repair Companies." Avoid Commission Based Air Conditioning Repair Companies. 24 Jun. 2010. 10 Jan 2015 <>.

APA Style Citation:
Tru, J (2010, June 24). Avoid Commission Based Air Conditioning Repair Companies. Retrieved January 10, 2015, from

Chicago Style Citation:
Tru, Jeff "Avoid Commission Based Air Conditioning Repair Companies"

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