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Increase Business Sales With A 24 Hour Telephone Answering Service

By Lela Perkins

Phone answer services can help your business in many ways such as improving customer service, building loyalty, solving disputes, and enhancing image of the entity. With a 24 hour telephone answering service, you are able to answer any calls whether at night or during the day. Call answer service is an integral part of a business since it enhances communication with customers and vendors.

When customers make calls and they cannot be able to get someone to attend to their needs, they are unhappy and discontented. When you have call attendants manning your calls day and night, you ensure that all calls are answered. Some businesses requires that you move around to meet your customers, vendors and other people meaning that you spend less time in office.

In order to ensure that calls coming in are answered, you should have a reliable phone answer service. Other services may not allow you to receive calls even if you are available in the office such as doctors, surgeons, and dentists. In addition, there are times when you are within the business premises but held up in other obligations such and meetings, trainings, and appointments.

When a customer calls seeking for help or services from your company and you are not there to answer the call, chances are that the client will look for another company and get the services from there. Businesses lose huge sales when they are not reached by prospective customers. It takes many resources including time and money to win and retain customers but the loyalty of your customers may be lost if they are not able to reach you on phone.

Usually calls are meant to communicate important messages. A client will call to enquire more about the products and services you are offering. Clients also make calls to get help on using a product or equipment they may have purchased from your store. It is always good that you be available when customers have complaints they need solved.

When there is a reliable phone answer service, it ensures that complaints are solved fast and they do not fuel other issues. When you solve customer complaints in time, you help grow your relationship with the clients. This way, you build confidence with them and your business continues excelling.

Phone answering services can be used for generic purposes such as scheduling appointments. Vendors, customers and other people who want to meet you may book appointments through calls. In businesses such as healthcare clinic, patients may need to book appointment on their visits. Callers may also make calls to check availability of products and place orders for goods. These are very important calls because they can help in closing a sale.

Since you may not know what the next caller will present to your business, you need to ensure that all calls are answered. The call you miss might be the big business opportunity you could have received in that time and since it was not answered, you lose that chance. You can consult a professional company to offer you a 24 hour telephone answering service in order to ensure all calls are attended to promptly.

You can visit the website for more helpful information about Improve Your Business Communication With A 24 Hour Telephone Answering Service

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Article Citation
MLA Style Citation:
Perkins, Lela "Increase Business Sales With A 24 Hour Telephone Answering Service." Increase Business Sales With A 24 Hour Telephone Answering Service. 19 Apr. 2014. 19 Jul 2014 <>.

APA Style Citation:
Perkins, L (2014, April 19). Increase Business Sales With A 24 Hour Telephone Answering Service. Retrieved July 19, 2014, from

Chicago Style Citation:
Perkins, Lela "Increase Business Sales With A 24 Hour Telephone Answering Service"

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